Relationship and motivation

Delegating, motivating, communicating: what we expect of others and what we project onto them.

What we expect of a person influences what they produce, and what we think motivates others is often what motivates us. This family covers delegation, mentoring and communication.

Its biases are discreet: they act on the relationship more than on the decision, and are corrected mostly by listening and checking (asking rather than assuming).

The Pygmalion effect (self-fulfilling prophecy)What we expect of someone influences what they produce. What the Rosenthal and Jacobson experiment (1968) shows, what has been criticized, and how to use it without naivety in delegation, mentoring and team reviews.Projection biasWe assume others want, fear, and think like we do, and that tomorrow we will want what we want now. Where it strikes (motivation, delegation, communication, preference elicitation), how to spot it and correct it.